Draft policy. This page outlines our general approach and is being finalised. Specific terms for any order are confirmed in writing with your quote.
Cancellations
To cancel or change an order, contact us as soon as possible. Whether an order can be cancelled depends on whether it has already been packed or dispatched.
Damaged or incorrect goods
If goods arrive damaged or incorrect, contact us promptly with your order details so we can review and resolve the issue.
Refunds
Where a refund is agreed, the method and timeline will be confirmed with you.
Contact
For questions about this policy, contact Swastik Foods using the details on our Contact page.